All items are shipped via Royal Mail which does not include tracking, insurance or delivery confirmation. The postal charge will be automatically added to your order at checkout. We apologise that we are currently not shipping to the US and Canada.
Once ordered and if the product is on stock, this will be confirmed to you and the product usually send out within 3 days. If the product is not on stock and must be manufactured, which is true for the majority of our clothes, the delay can be from 5 to 15 days. This is due to the fact, that the majority of our products are hand made with care by ourselves and the time it takes to fulfill an order can depend on the amount of pieces ordered as well as on the efforts a specific piece needs to manufacture it.
If your order is to be dispatched to a destination outside the European Union, you will be responsible for any customs or import duties levied once the package reaches your destination country. We have no control over such charges and please be aware these may cause a delay to your delivery. Full payment will be required before the order is dispatched.
BEEP exchanges or refunds any item of your order if you are not satisfied. Please return the item for exchange or refund within 7 days of your order being shipped. All tags must be intact for the return/exchange to be processed. All items must be returned unworn and in the condition in which they were received. Please drop us an email and send the item back to: Beep Kidswear, Hackney Downs Studios, Amhurst Terrace, London, E8 2BT, UK. Unfortunately, the cost of shipping to return the item cannot be refunded.
The majority of our clothes are made by hand and all of our products are hand printed and are not always absolutely identical in construction, shape or colour. The purchaser accepts that. Accordingly, BEEP will not accept returns or exchanges of handmade goods because of the not absolutely identical in construction, shape or colour than items seen on the shop.
Please note, that our garments are not intended for sleepwear.
All personal information will be kept private and be used strictly for shipping and billing purposes. Your information will not be distributed to any third person.
Please feel free to contact us on email@example.com, if you have any questions or queries.